Registration is completely free, no change will apply forever.

Sending Packages with Hazelyn Brown Custom Brokers Limited is easy, follow the three easy steps and you're on your way:

1. Sign up today and get your free US mailbox address and customer number.

2. Shop online using the provided US mailbox address and customer ID.

When your purchase is complete, upload your invoice (Go to Contact Page) choose options (Store pickup | for Delivery option choose Home or Office delivery)

3. We will notify you each step of the way

- As soon as we receive your package in our Miami where house

- When your package is on its way to Jamaica

- When your package arrives in the island

- And when your package is ready for delivery

We will keep you informed about your shipment.

Your packages usually take less than a week to get to Jamaica, as soon as we receive your packages at our warehouse facility in Miami, we immediately prepare them for freight to Jamaica.

Please ensure that the correct mailbox address and customer ID number is used when purchasing online.

Our rates are based on weight of the package(s). For additional information please view our Rate Page by clicking the rates tab on our website.

Customs Duties are charged on packages exceeding USD$50 in value.

The duty rates are applied based on customs tariff codes which is applied by the Customs officer processing the shipment.

For more information please visit Jamaica Customs Website

Freight is calculated based on the shipping weight of the item as well as any other customs charge for items US$50 and over.

There’s quite a number of items that are prohibited. Please visit our homepage for a full list and more information.

The exchange rate is based on the Bank of Jamaica daily exchange rate on any given day.

1. Yes as soon as we receive your package at our Miami warehouse an email will be sent to you as a pre-alert to inform you that we have received the package.

2. Once the package has arrived in Jamaica another email will be sent to you alerting you of its arrival.

3. As soon as the package has been processed at the airport in Kingston, another email will be sent to notify you that the process is completed.

4. The final email will be sent once your package is at our pick up location and is ready to be collected, along with any outstanding balances.

Yes, there is a five hundred dollar (JM$500) service charge for orders US$49 and under, for orders US$50 and over, there is a 10% charge on the value of the item(s) being purchased.

The payment methods are cash, credit or debit cards and manager’s cheques

Monday to Friday 8:00AM – 4:00PM

Yes we also provides Sea Freight Services upon request.

Please contact our main office and speak to our representative for more information.

When uploading your invoice on the contact page, select your prefered method of delivery. (Store Pickup or Home or Office Delivery)